Managed IT

IT support for
your small business.

Reliable systems, a flat monthly rate, and one engineer who knows your business.

Get a free assessment

For small business teams.

Your everyday technology, connected An original illustration of a laptop, phone, and network device. Illustrative only; not a product screenshot.
Services & Pricing

Choose the support you need.

Two monthly plans. Choose whether you need scheduled remote support.

Remote Essentials
$599 / month

Monitoring and maintenance. No scheduled support hours.

  • 24/7 infrastructure monitoring
  • Security patching & backup checks
  • Monthly health report
View plan details — Remote Essentials
  • 24/7 remote infrastructure monitoring
  • Proactive maintenance & security patching
  • Backup verification — confirm your existing backups work, or help find the right solution
  • Monthly health report in plain language
  • Email support for non-urgent issues
  • Scheduled support hours are not included.
Ask about this plan
Essentials + Support Includes support time
$799 / month

Everything in Essentials, plus 4 remote support hours.

  • Everything in Remote Essentials
  • 4 hours of remote support / month
  • Extra remote support: $75/hour
View plan details — Essentials + Support
  • Everything in Remote Essentials
  • 4 hours of remote support each month
  • Phone & email — direct to your engineer
  • Priority response on reported issues
  • Quarterly strategy check-in
  • Extra remote hours at $75/hr
Ask about this plan

On-site visits — as needed. No retainer or minimum.

$100 / hr

Starting rates. See pricing terms.

Specialties

Your technology. Taken care of.

Explore the systems and tools I can help with.

Computers

Windows desktops. Apple devices.

Setup, upgrades, troubleshooting, and ongoing care for Windows PCs, Macs, iPhones, and iPads.

Windows · macOS · iPhone · iPad

Ask about computers
Networks

Keep your office connected.

UniFi network setup, Wi-Fi coverage, and troubleshooting for the connections your team depends on.

Ubiquiti UniFi · Wi-Fi · Office networks

Ask about networks
Servers & NAS

A home for your business data.

Server and Synology NAS setup, shared-folder permissions, maintenance, and backup verification.

Servers · Synology NAS · Backup checks

Ask about servers & NAS
File transfer

Share files with the right people.

SFTP (SSH File Transfer Protocol) setup and support on your infrastructure, including user access and connection troubleshooting.

Client-hosted SFTP · Access configuration

Ask about file transfer
Remote management

Routine care, without the disruption.

Remote management, monitoring, and security patching for agreed systems. Scheduled support time follows your selected plan.

Monitoring · Maintenance · Security patching

Ask about remote management
Business tools

Tools that fit the way you work.

Square POS setup, Google Workspace and Microsoft 365 support, plus clear, mobile-friendly business websites.

Square POS · Google Workspace · Microsoft 365 · Websites

Ask about business tools

One-time projects are quoted separately. Compare monthly plans for monitoring, maintenance, and support time.

Why TC Ops

A small client list.
A familiar person to call.

Work directly with the engineer who knows your setup. I keep a small client list so your business gets personal attention, with pricing agreed before work starts.

Network+Security+Microsoft CertifiedAWS CertifiedInfrastructure Design
Get in touch

What’s giving you trouble?

Tell me what you need help with. Start with a free, no-pressure assessment.

info@tcops.io