Managed IT · Twin Cities, MN

IT that just
works.

You run your business. We take care of the technology. One flat monthly rate. One engineer who actually answers the phone — built for small teams of 2–10 people.

Get a free assessment See pricing
Flat monthly rate · No surprise invoices · No long-term contracts
99%
Uptime target
24/7
Remote monitoring
$0
Hidden fees — ever
Services & Pricing

Simple plans.
Honest prices.

No "call for a quote." No hidden fees. Here's exactly what things cost.

Remote Essentials
$599 / month

Monitoring and maintenance. A solid foundation for any small business.

  • 24/7 remote infrastructure monitoring
  • Proactive maintenance & security patching
  • Backup verification — confirm your existing backups work, or help find the right solution
  • Monthly health report in plain language
  • Email support for non-urgent issues
  • Scheduled support hours
Get started
Essentials + Support Popular
$799 / month

Full coverage plus four hours of dedicated remote support each month.

  • Everything in Remote Essentials
  • 4 hours of remote support each month
  • Phone & email — direct to your engineer
  • Priority response on reported issues
  • Quarterly strategy check-in
  • Extra remote hours at $75/hr
Get started

On-site visits — available as needed, billed only when you use it. No retainer, no minimum.

$100 / hr

Built for small teams — typically 2–10 people with a handful of devices. If your setup is more complex, you'll know before we start. TC Ops keeps a small client list on purpose — every client gets real attention, not a queue. *†

Why TC Ops

Your business
deserves better.

Small businesses in the Twin Cities — the law office with three attorneys, the dental practice, the local retailer — have been underserved by IT for too long. Overcharged for simple work, handed off to helpdesk queues, left without anyone who actually understands their setup.

TC Ops was built for teams of 2–10 people who just need things to work. A certified engineer who knows your business, keeps your systems running, and bills you honestly for exactly what was done — nothing more.

Technology should just work. When it doesn't, getting it fixed shouldn't feel like an ordeal or cost a fortune.

Let's talk

"Adding a printer to the network. A password reset. A 20-minute config change. These showed up as $200, $300, $400 invoices — billed with a straight face."

Small businesses had no way to know that wasn't normal. TC Ops was built to change that — honest billing, real expertise, fair prices.

TC
Your TC Ops Engineer
Founder · Twin Cities, MN
Network+ Security+ Microsoft Certified Infrastructure Design
Get in touch

Ready to stop
worrying about your IT?

Tell us what's frustrating you. We'll reach out to schedule a free, no-pressure call — most people walk away with a clear path forward in 15–20 minutes.

Email
info@tcops.io
Location
Twin Cities, Minnesota
Response time
Within 24 hours — usually faster
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* Pricing shown reflects starting rates for standard setups up to 20 users and devices. Actual pricing is confirmed in writing before any work begins. TC Ops LLC reserves the right to adjust rates for complex or non-standard environments.

TC Ops LLC provides IT support services and is not liable for data loss, system downtime, security breaches, or consequential damages beyond the scope of a signed service agreement. All engagements are governed by a written agreement between TC Ops LLC and the client.

TC Ops LLC is a registered LLC in the State of Minnesota. All services are provided in the Twin Cities metropolitan area unless otherwise agreed in writing.